University implements new shared services model for business operations 

July 16, 2026 - 17:52

Marquette University announced today that it is implementing a new shared services model to streamline its business operations across campus. The move is designed to centralize administrative functions such as finance, human resources, and procurement, which were previously handled separately by individual departments. University officials said the change aims to improve efficiency, reduce redundancies, and free up resources for academic priorities.

Under the new model, routine tasks like payroll processing, vendor payments, and compliance reporting will be handled by a central team rather than scattered across various offices. This consolidation is expected to standardize processes and cut down on errors caused by inconsistent practices. Administrators emphasized that the shift does not mean layoffs, but rather a reassignment of roles to better align with the university's long-term goals.

The transition will occur in phases over the next several months, with training sessions planned for staff who will be moving into the new system. Some faculty and staff have expressed cautious optimism, noting that similar models have worked well at other large universities. However, concerns about a potential loss of personalized service for individual departments remain. Marquette's leadership has pledged to maintain open communication throughout the rollout and to adjust the model based on feedback. The university expects the full system to be operational by the start of the next fiscal year.